Visionary Medical Systems, Inc. Support Blog

VO Release Notes Added - Build 515 Version 331.80903

dw206 | 06 October, 2008 13:24

The Visionary Office Release Notes (Build 515 Version 331.80827)

lb228 | 29 August, 2008 13:32

The Visionary Office Release notes for Build 515 Version 331.80827 are published in PDF format in the VO Release notes album.

VO Release Notes - Build 514 Version 330.80731

dw206 | 07 August, 2008 13:27

VO Release Notes Added - Build 514 Version 330.80731

VO Release Notes Added - Build 514 Version 329.80724

dw206 | 24 July, 2008 17:02

Release notes for Build 514 (Rel 329.80724) added to VO Release Notes Album. PDF format.

The Visionary Office - Build 514 Rel. 329.80717

lb228 | 21 July, 2008 09:57

The Visionary Office Release Notes are now available in an album titled "The Visionary Office Release Notes". Beginning with this set of release notes, this album will contain PDF files of the release notes.

Albums are accessible from the Album link on the right hand side of this screen.

The Visionary Office Release Notes Build 513 Version 328.80630

lb228 | 02 July, 2008 18:04

Modification	Description
Provider Management	Correction: Some users were receiving an “Operation is not allowed when object is closed” error when going into the Provider file. This has been corrected. I 465
Batching Claims	Correction: Some users were receiving a “column or parameter #1: Cannot find data type bigint” error message when batching claims. This has been corrected. I 465
Insurance Management	Modification: The “Allow Future Dates for” option in the Configure Eligibility Request screen has been modified to calculate 30 days for selection of months and 365 for selection of years. For example, selection of Allow Future Date for 2 months will allow the user to check eligibility 60 days into the future. I464
Insurance Management	Modification: A field called Eligibility ID has been added to store the payer id number for eligibility. SD 636
GA Medicare	Modification: When Practice Management – Custom Features - Fee Table Sliding Fee Scale and Sliding Fees by Visit Type are both selected and the practice is billing as a group for the insurance and the charge procedures are not the same as those selected in Split Billing when the Location has RHC checked, the Practice NPI will be sent in the 2010AA (billing provider) loop.SD 631

The Visionary Office Release Notes Build 513 Version 327.80620

lb228 | 23 June, 2008 17:10

Modification	Description
NC Medicare Direct (835)	Enhancement: NC Medicare 835 remittance files will now be downloaded and archived to the ….\Visionary Medical Systems\The Visionary Office\forms\Remittance\"Database" folder. This will allow users to import the raw data 835 files into Easy Print software if needed. SD 619
All 837 P & I formats	Correction: When billing secondary claims electronically, the insurance payments were not adding correctly in the 2320 and 2430 loops when a zero insurance payment was posted and the claim was re-billed; thus causing rejections from the payer for those particular claims. This has now been corrected to reflect the true payment amount. SD 612
Visionary Clearinghouse ANSI (837P)	Modification: When custom features Fee Table Sliding Fee Scale and Sliding Fees by Visit type are checked and also billing the Visionary Clearinghouse ANSI with payer id 68049 (Peach State) or 62308 (Cigna), the Practice NPI will be sent in the 2420A (rendering) loop. SD 622
TX Availity Direct (837P)	Correction: The Subscriber Hierarchical Parent ID (2000B HL-02) was not equal to the Billing/Pay-To Provider Hierarchical ID (2000A HL-01) when batching claims for more than one insurance company in a claim file for TX Availity Direct. This has now been corrected. SD 572
Month End Report	Correction: When running the Month End Report, the Credit Adjustments, Insurance Payments, Patient Payments and Writedowns section totals were reporting the same amount under Month To Date and Year To Date. With regular data entry, the Year to Date should get progressively higher each month. This has now been corrected. Note: The Charge by Department section total was correct. I460
Help – Visionary On the Web - Visionary Medical Systems	Enhancement: Links were added for the Visionary Support Blog and Email Visionary Support. In addition, inactive or inaccurate Specialty Home Page links were removed. I458
Insurance Report	Correction: When running the report by Unpaid Items, if a patient had two different policies of the same insurance, for instance - they had BC/BS until 12/07 and then they added a new BC/BS policy (same insurance) beginning 1/08 with a new policy number, on the report when grouped by account it was listing the old policy number for some line items which actually fell under the new policy. This has now been corrected. I455
Design Forms - Statements	Correction: When adding Transaction Procedure Code field to a Statement Form, the field length defaults to 10 characters. However if the procedure code was longer than 5 characters, only 5 characters were printing. (e.g. 123456 was printing as 12345 on the printed statement). This has now been corrected. I451
Procedure Productivity Report	Correction: When running the report with Financial Class Summary and Monthly Breakup of Financial Class selected, the first monthly breakup shown on the report was showing as October - this was regardless of the date ranges selected. This has now been corrected to reflect the appropriate month. I450
Labels	Correction: When printing labels for new patients using the new patient option through the appointment scheduler, an unexpected error with a procedure of "gethospitaldata" was occurring. This has now been corrected and the error will no longer come up. Note: If the user clicked O.K. through the error several times, the labels did print. I449
Provider Management – Group Ins	Enhancement due to CMS Contingency deadline: A group insurance option has been added to the Provider Mgmt screen to allow practices to bill as a group vs individual based on your enrollment with the carrier. The reason for this enhancement was because some practices have enrolled with insurances as a Group and others as an individual. Clicking on the Group Ins button will bring up a screen which will allow the user to identify the location and insurance companies that the provider has enrolled with as a group. Note: If the provider does not have any entries in the Group Ins screen, the existing group / individual logic (NPI Taxonomy Table) will be used. SD 628
All Formats (837P)	Correction: The provider taxonomy code was not populating to the 2310B PRV when billing as a group. This has now been corrected. SD 629

New Item Added!

lb228 | 19 June, 2008 14:35

Please see the "How To" album for the "cheat sheet" on billing secondary claims electronically with The Visionary Office.

The Visionary Office is Ready for the Florida Medicaid 9 Digit Pin - Are You?

lb228 | 13 June, 2008 16:52

Florida providers - you may have received a flyer from Florida Medicaid reminding you that you need to apply for a 9 digit Medicaid provider number. The Visionary Office has been ready for this change since March 1, 2008 (release note at the bottom of this post).

If you have not received your "PIN" letter, place a call to EDS at 866-819-0482. IMPORTANT NOTE: According to the flyer - this is a temporary phone number that is good only until July 1st!

Original Release Note:

837P FL Medicaid

Enhancement/Payer Requirement: Beginning March 1, 2008, EDS will replace ACS as the new fiscal agent for FL Medicaid. This change requires the ISA08 to change from 100000 to 77027.Things you’ll need to do on 3/1/2008:

77027 will need to be entered in the Receiver ID field on the Electronic Setup screen for FL Medicaid in order to send it in ISA08.
Selection of the new blank Phone number field option should be made on the Electronic Setup screen for FL Medicaid. Note: This blank option will simply create a file and alert the user that “Your claim file has been created. Please log on to the secure Web Portal and submit the file to FL Medicaid”

These changes will not take affect in the Visionary Office until 3/1/2008. Please contact FL Medicaid right away to obtain instructions regarding their secure Web Portal.

New Album Added - The Visionary Clearinghouse All Payer Solution

lb228 | 10 June, 2008 17:15

Please see the documents in the album for additional information.

Taxonomy Reference

lb228 | 22 May, 2008 13:57

Taxonomy codes are used by providers to indicate their specialty for claims processing.

We've uploaded a reference sheet of Taxonomy codes in the "How To" album.

VO Build 512 (Rel 326.80515) Release Notes

lb228 | 20 May, 2008 10:23

Modification	Description
Authorizations	Correction: When Posting charges where both the primary and secondary insurance policies required an authorization, an error 3021was coming up after clicking Post Charges. The authorization number was attaching to the charge and the charge posted but the number of used authorizations was not decreasing. This has been corrected. I 391
Appointment Screen	Correction: The "Pt Next Appointment Date" field was not populating on the appointment display screen if added in the appointment display screen setup. This has been corrected. I 410
Financial Summary Report	Modification: When Print Totals By Quarter was selected as one of the report options, the date of last posting or service for the quarter was printing as the quarter ending date. This has been modified to now print the last date in the quarter. I 441
*Procedure Productivity – Order by Provider export*	Modification: The export has been modified to give results by provider like the printed report currently does. I 452
*Utilities – Database Cleanup - Globally Change Patient Insurance*	Enhancement: When a user globally changes patient insurance, the billing history for the old insurance code will no longer be deleted. Instead the old insurance code referenced in Billing History will now be replaced with the new insurance code. All other Billing History information such as date, time and user will remain the same. I 455
*Billing - Electronic Billing Utilities - Select Active Electronics*	Enhancement: Select Active Electronics is now password protected. Users will be prompted to enter a password when attempting to make any inactive billing method active. I 442
*NC Medicare Direct – 835 Remittance*	Correction: The remittance feature was only downloading one file at a time. If there was more than one file available, Visionary was not pulling any additional files after the first one downloaded. Also, the file that was being downloaded was not being recognized by Visionary. This has been corrected so that multiple files can be downloaded and recognized by Visionary. SD 95
ENS Clearinghouse	Modification: For payer 38520, the 2310D loop will now be sent for all location types except location type 12 (Patient Home) SD 604
Visionary Clearinghouse – 837P	Modification: For payer 53011, the 2310D loop will now be sent for all location types except location type 12 (Patient Home) SD 594
Visionary Clearinghouse – 837P	Modification: For claim locations with a CLIA number present, the 2310D loop will now be sent for all location types except location type 12 (Pt Home) SD 595
Visionary Clearinghouse – 837P	Modification: For payer 61125, the 2310D loop will now be sent for all location types except location type 12 (Patient Home) SD 603
NC BCBS Direct – 837P	Modification: Effective August 31^st 2008, the async (dial up) connections at Blue Cross Blue Shield North Carolina will be removed and will be replaced with an internet connection. In the interim, both the async (dial up) and internet connections will be available for use in Visionary. However, to use the internet connection method you must contact the Support Department for instructions on how to switch over. SD 586
IN Medicaid – 837P	Modification: Trading partners sending to IN Medicaid are required to transition to File Exchange by May 23, 2008. After that date, the dial-up method will be deactivated. To accommodate this change, a blank phone number option has been added to the Electronic Setup screen for IN Medicaid Direct. You must select and save this blank phone number option in the electronic setup screen. After doing this, when batching claims you will receive the message “Your claim file has been created. Please connect to IN Medicaid's secure website and submit the file to IN Medicaid.” Please contact the EDS EDI Solutions Help Desk at (317) 488-5160 or 1-877-877-5182 if you have any questions. SD 597
IL Medicaid Direct – 837P	Modification: The file naming convention for IL Medicaid claim files has been changed SD 602
FL BCBS Direct – 837P	Modification: Only claims with a HCFA Payer type of either G or I will be allowed to batch for this billing method. The setup screen will allow the user to select Z for multiple payers but when batching claims for the billing method - only those with a HCFA Payer type of either G or I will be batched. HCFA payer types other than G or I will generate a front end edit message. SD 606
FL Health Options Direct – 837P	Modification: Only claims with a HCFA Payer type of either G or I will be allowed to batch for this billing method. The setup screen will allow the user to select Z for multiple payers but when batching claims for the billing method - only those with a HCFA Payer type of either G or I will be batched. HCFA payer types other than G or I will generate a front end edit message. SD 607
NC Medicare Direct – 837P	Modification: Visionary will now send an ‘MI’ qualifier in the 2320 SBR05 when the ‘other’ payer’s Medigap field is populated on the Insurance Management screen. SD 601
All Formats – 837P & I	Correction: Front end software edits have been modified for missing policy holder address and missing EPSDT Code Indicator. Some claims were batching for electronic billing even though the information was missing. SD 557

A New Album Has Been Added

lb228 | 14 May, 2008 10:17

When you click on the Album link to the right, you will see a new Album titled "How To" Documents.

The first downloadable PDF "How To" we've posted for you is about removing legacy numbers from The Visionary Office.

GOOD NEWS! VISIONARY IS READY FOR THE MAY 23RD NPI DEADLINE

lb228 | 08 May, 2008 16:13

BAD NEWS

(ok - let's just say less than good news) - Some NON-Medicare payers are not ready to accept “NPI only”.

What does this mean for our users? We have decided not to implement the automatic removal of legacy numbers from your claim files at this time. If you have a payer requesting NPI only, you will need to remove the legacy numbers from the Provider and Referring Provider Management screens. In the case where you have removed legacy numbers and then received a rejection from a different payer who is not “NPI Only” ready, you will have to reenter the legacy numbers to send claims to that payer until they become “NPI Only” ready.

Visionary User Group - Over 50% Booked!

lb228 | 18 April, 2008 13:55

Registration for the user group in St. Pete Beach in May has exceeded 50% capacity! We're so excited!

Please register for the conference and make your hotel reservations before the slots are filled!

Please see the previous posting titled "Spring/Summer Visionary User Group - A Day At The Beach!"for information about registration.